Reviews & Feedback
Why Residents Love
The Reserves of Thomas Glen
There’s a reason that our residents are so happy – because we care. From our Executive Team to our on-site teams, resident satisfaction is our focus. We know caring is more than a warm smile or cookies in the office; it’s fixing things when they break and replacing them when we can’t; it’s being honest and doing what we say we’re going to do; it’s being consistent and having fun every day; it’s getting to know you and making your living experience the best it can be.
“I have lived at Thomas glen for a little over a year now, and the maintenance technician Darnell has always fixed my work orders on time, and is very easy going and personable. My car was recently broken into and he kindly knocked on my door to tell me after noticing a broken handle on the ground, I was able to work with local law enforcement to make a report. I have never had such a tentative maintenance technician who showed they cared about more than just doing their job and being done for the day. The previous maintenance manager was always timely and communicative. I am in hopes to see the current staff move up in their positions after the hard work I’ve seen them put in keeping up
wit…
– Miranda Rankin
06 01, 2026

“Good service and Jeff is great 👍”
– kaylee lovvorn
05 01, 2026

“Five stars! I did a virtual tour with Whitney and the community looked great. I was surprised a virtual tour was an option. It was extremely helpful since I currently live out of state. Highly recommend Whitney and her team :)”
– Kellie Quarles
04 01, 2026

“Awesome property, I personally love the new management. The amenities are top notch and the people in the community are great.”
– Benjamin Devine
04 01, 2026

“The application process was amazing. The staff cares about their jobs. Its obvious in they way they treat people, how they help and their enthusiasm. No application fee, easy application process and helpful and knowledgeable staff. Whitney is pleasant and courteous, Jeff is easy going and kind. Its obvious that they both care about the future of their tenants. Charlotte called to make sure everything went smoothly and the transition is seamless. If you think another process is easier then you never applied anywhere else. Happy to move in my entire family”
– Alline Cochran
02 27, 2026

“love”
– cierra brooke
02 14, 2026

“the site manager is very nice and helpful”
– Bri Newsome
02 13, 2026

“Living here was a great experience! The community is very quiet and laid back, very welcoming, and calm. The leasing office is very understanding, nice, quick to respond, etc. As well as maintenance always made time to assess your needs asap! I would recommend this complex to anyone!”
– tabitha rowray
02 02, 2026

“Nice place, clean, Staff is good.”
– Jacob Elmer
10 15, 2025

“Just moved in two months ago. It was such a breeze, I love how everything is through my phone so I can pay rent anything for maintenance. Also the staff in the office were very friendly and helpful making it a breeze.”
– ericka less
10 15, 2025

“I have nothing but great things to say about this place. The professional I received from their property manager, Jeff, was above and beyond. I do not have anything bad to say about my experience here.”
– keely smith
09 15, 2025

“Great location without much traffic and really nice apartments with tall ceilings and great kitchens.”
– John Laden
05 13, 2025

“I had an excellent experience with the service at this apartment complex! Mr. Wilson and Ms. Charlotte were absolutely amazing—they went above and beyond to help me get five units set up and ready for move-in. Their professionalism, efficiency, and friendliness made the entire process smooth and stress-free. I truly appreciate their dedication and the outstanding service they provided. I highly recommend this apartment complex and the exceptional team behind it. Five stars all the way! ⭐⭐⭐⭐⭐”
– Luis Dubon
03 13, 2025

“Sondra and her team in the front office were welcoming, acommodating and informative.”
– Lenworth Gordon
03 06, 2025

“Really nice apartments!! Rent’s lil to high. They do have a pool. Seems like a nice community”
– Crystal Thacker
01 24, 2025

“I’ve lived here 12 years very very happy here except for the increase in rent. We started at 800 for at 1500 and when you’re on a fixed income that’s very expensive maintenance people are wonderful here. Can’t say much about office staff since they are new new the encounters had so far it’s been good. The rent needs to go down to 1000 a month or 1200 for the seniors who are on fixing Income and I’ve lived here. The parking is a problem designated parking Needed lake needs to be cleaned upthe back apartments need to be cleaned standing water needs to be removed and play area needs to be renovated for older children. More lighting is necessar apartment complex need to be gated the trash ca…
– Sandy Lanham
01 21, 2025

“this place is so cute! jeff was so much help when looking for a place to rent! very kind and professional”
– vivian
12 20, 2024

“I’ve had such a positive experience at The Reserves of Thomas Glen! The community is clean, quiet, and well-maintained. The new manager, Jeff, is incredibly responsive, professional, and truly cares about the residents. Anytime I’ve had a question or concern, Jeff has gone above and beyond to ensure it’s resolved quickly and efficiently. I highly recommend this community to anyone looking for a comfortable and well-managed place to call home!”
– Tasha Marie McCullough
12 17, 2024

“Just moved in and had a fantastic tour experience my sister and I are loving it here! We also love the pond and the cute views! Jeff really made my sister and I feel safe and welcomed!”
– Lisa Azzara
12 17, 2024

“The office girlies were so sweet when I was touring.”
– Rayna Kelley
12 12, 2024
